Abstract
PARENTS SATISFACTION WITH THE EDUCATIONAL AND PEDAGOGICAL SERVICES PROVIDED IN THE AZRAQ. SYRIAN REFUGEE CAMP SCHOOLS 2021
This study aimed to investigate the degree of parents satisfaction
with educational services and pedagogical in the schools of the Azraq
refugee camp in jordan, and to study the impact of both the gender
and grade variable , and to achieve this, a questionnaire was
prepared and indications of validity and reliability were extracted
formulated in the form of a scale consisting of 27items distributed
into 5 . it’s the social, academic , psychological , learning
environment, and teacher adequacy
the study sample consisted of n=300 distributed according to the
available sample on the variable of gender and grade, and the results
indicated that parents have a high degree of satisfaction with the
educational services provided by Azraq camp schools, and that the
academic dimension came first , followed by the social dimension,
and the psychological dimension came in order. The third , while it
came after the educational environment , ranked fourth and after the
teacher sufficiency , it ranked last.
The results showed that there are statistically significant
differences attributed to the gender variable and were in favor of
meals, and it was found that are differences in the arithmetic
averages between the parents of students according to the class
variable of the study members. Results also indicate that there are
no statistically significant differences between parents of students
for the rest the class group in the degree of satisfaction with the
services provided in the Azraq camp for Syrian refugees.
The study recommended conducting similar studies on educational
and apedagogica services in the camps in Jordan, such as Zaatari
camp and Mraijeeb Al Fhood camp.
Keywords
