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Abstract


EVALUATION OF THE IMPACT OF CORONAVIRUS (COVID-19) PANDEMIC ON TOURISM: THE CASE OF ÇANAKKALE TRAVEL AGENCIES
: The Covid-19 outbreak in China has deeply affected the tourism industry. One of the deeply affected tourism stakeholders is travel agencies. Travel agencies have been adversely affected and affected by this process. The purpose of the study is to examine how the Covid-19 outbreak affected travel agencies operating in Çanakkale. In this context, qualitative research methods were used, various travel agency employees and owners were interviewed, and data were obtained using a semi-structured interview technique. The results of the research showed that travel agencies were adversely affected by the Covid-19 epidemic, attached importance to hygiene rules, applied this on their buses and tours, and the needs and demands of tourists coming to the agency changed.

Keywords
Dardanelles, crisis management, travel agency, Covid-19.


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